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Advanced Camera Surveillance Systems

 
 
 
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Digital Video Recorders (DVR)

Questions about DVRs and related equipment.

Why won't my remote work with my DVR?
Why can't I access menus or see the mouse cursor or status icons on my LT8 or EL-M HD DVR?
I've forgotten my password for the admin account of my DVR.
My USB flash drive is not being recognized when I try to use it for backing up files.
My DVR is not adjusting for Daylight Savings Time.
I've configured my DVR for motion detect recording, but can't find any recorded video except for channel 1 which seems to record continuously, even when motion isn't occurring.
My account has been locked on the DVR.
Installation

Questions about the installation process

Who does the install?
Cameras

Questions about camera systems.

The infrared LEDs on my dome, or cylinder camera, do not work, or my camera doesn't have video.
I have a picture from my PTZ camera but no movement control.
I'm getting a lot of very small motion detect files that don't show any action.
I'm seeing a wavering horizontal line on my camera output.
Video Playback and Display

Questions about video quality and display.

My VGA monitor is showing a garbled, split screen image when attached to my LT8 or EL-M HD DVR.
The picture on the VGA monitor connected to my DVR is not centered on my screen.
Why can't I see video when connecting my TV/monitor to the HDMI port of my DVR?
How do I play back files that have been downloaded from my DVR?
When playing back files on my DVR, I can't find video for the time and date that I'm looking for.
I can't see video windows when connecting to my DVR using Internet Explorer 8.
I've converted my downloaded video file to AVI format, but still receive an error when trying to play it.
I can't hear sound from my DVR channels.
I've configured my recording settings properly, but am still not getting recorded video.
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